Accessibility statement
FILATI eCommerce GmbH endeavours to make its websites accessible in accordance with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327 of 2 December 2016, p. 1). This accessibility statement applies to the website www.filati-store.com.
Description of the service
We offer the sale of hand-knitted goods and accessories on our website.
How our website meets accessibility requirements
Status of compliance with the requirements
Our products and services can be found, accessed, and used by people with disabilities in the usual way, without particular difficulty, and generally without outside assistance.
Our website is largely compliant with the European Standard EN 301 549 V2.1.2 (2018-08). However, some barriers still exist on our website, which we are actively working on and intend to eliminate in the future. The following exceptions and incompatibilities exist:
The following content is not accessible because it fundamentally changes the essential characteristics of the service:
- The contrast between text and background is too low on all pages. | WCAG: 1.4.3
This declaration was created on August 1, 2025. The declaration was created using Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report® - a product of Web Inclusion GmbH - has passed all machine-verifiable testing steps.
Market Surveillance Authority or Arbitration Board
If no satisfactory solution is found to your inquiry regarding the accessibility of our website, you can contact an arbitration board. Its mission is to resolve conflicts between people with disabilities and federal public agencies. Its goal is not to determine winners or losers. Rather, the goal is to find a joint, out-of-court solution to a problem with the help of the arbitration board. The arbitration process is free of charge. You also do not need legal representation. You can reach the Market Surveillance Authority or Arbitration Board at the following address: MLBF (under construction), c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt, PO Box 39 11 55, 39135 Magdeburg, Germany, MLBF@ms.sachsen-anhalt.de, Tel.: +49 391 567 6970 Federal Office for Social Affairs and Disability – Social Ministry Service, Babenbergerstraße 5, 1010 Vienna, Austria, post.wien@sozialministeriumservice.at, Tel.: +43 1 58 83 1
Feedback and Contact Information
Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain the barriers that exist. You can find out about any exceptions we have made. We will answer your questions as quickly as possible, but no later than within the statutory period of one month. Thank you for your feedback. You can contact us at the following address: office@filati-store.com
Disclaimer
The automatic review of the web content was carried out on: August 1, 2025. The web content was accessed via Eye-Able using the Google Chrome browser version 136.0.7103.92. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. When using different versions or environments, the results may vary from the results presented here. For a complete test, manual testing by the website operator is also recommended.